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Walking aids, wheelchairs and mobility scooters

If you or someone you know has difficulty walking or getting around (mobility), a wheelchair, scooter or walking aid might help.

Walking sticks

You can use a walking stick to give you extra support and help you balance. It can give you confidence and make walking less painful.

How to get a walking stick

You can borrow some types of walking sticks from the NHS. Speak to a GP, physiotherapist or hospital staff. You might have to pay a small deposit.

You can buy walking sticks online or from mobility shops. Search online for mobility shops in your area. Prices range from £5 to £30.

Choosing a walking stick

There are different types of walking sticks.

You should think about:

  • making sure the stick is the correct height for you (ask for advice when you get your walking stick)
  • whether you need one that stands up by itself (some have 3 or 4 feet)
  • whether you need the stick to be right-handed or left-handed
  • whether you need a seat so you can rest
  • whether you need a stick to go up steps (you should speak to a physiotherapist for advice)

Contact your GP surgery about how to get an appointment with a physiotherapist.

Walking frames (Zimmer frames or rollators)

A walking frame gives you more support than walking sticks. You can use them to get around your home or to get out and about.

How to get a walking frame

You can borrow a walking frame from the NHS. Speak to a GP, physiotherapist or hospital staff. You might have to pay a deposit.

You can buy walking frames online, or search online for mobility shops in your area. Prices range from £40 to £200.

Choosing a walking frame

There are different types of walking frames.

You should think about:

  • making sure it's the correct height for you (ask hospital staff or a mobility shop for advice)
  • whether you want to only use it indoors (frames without wheels are best)
  • whether you're strong enough to lift a frame without wheels
  • whether you want to get out and about (frames with wheels are better for outdoors)
  • whether you need a seat, basket or tray attached
  • whether you need to fold it to get it into a car

Which? has more advice on buying the best walking stick, walking frame or rollator

Wheelchairs

You can use a wheelchair if you struggle to walk or you're disabled. You can go into and around many shops and buildings in a wheelchair.

How to get a wheelchair

There are several ways you can get a wheelchair. Depending on your individual circumstances you may need to pay towards the costs.

Getting an NHS wheelchair

Ask a GP, physiotherapist or hospital staff to refer you to your local wheelchair service for an assessment. You'll need to do this before you can get an NHS wheelchair.

The local wheelchair service will decide if you need a wheelchair and, if so, what type.

You might be able to get a voucher. This allows you to pay towards the cost of a different type of wheelchair.

Self-refer for wheelchair help

You might be able to refer yourself directly to a wheelchair service without seeing a GP.

To find out if this is possible in your area:

  • contact your local wheelchair service
  • contact your integrated care board (ICB) – find your local ICB
  • search online for NHS wheelchair services near you

Borrowing a wheelchair

You can sometimes borrow an NHS wheelchair for a short while (for example, after an operation).

Red Cross branches often hire wheelchairs on a weekly basis.

Read more about hiring a wheelchair from the Red Cross.

Some shopping centres have a Shopmobility scheme, where you can borrow a wheelchair while you're shopping. This is usually free.

Buying a wheelchair

Search online for local mobility shops. Wheelchairs range in price from £150 to more than £1,000.

Help with costs

The Motability Scheme can help if you want to hire or buy an electric wheelchair. It allows some people to use their benefits to pay for a wheelchair.

A personal wheelchair budget scheme has been introduced in England. Your local integrated care board (ICB) should be able to provide more information on provision in your area.

Find your local ICB

Choosing a wheelchair

You can get manual or electric wheelchairs.

When you're looking at wheelchairs, think about:

  • whether you're going to be pushing yourself or pushed by someone else
  • how often you need to use it
  • whether you need to use it indoors or outdoors, or both
  • whether it needs to go into a care home
  • how comfortable it is
  • how much it costs to maintain and repair

Ask to try different types of wheelchairs before you make your decision.

Which? has advice on choosing the right wheelchair

Mobility scooters

Mobility scooters can be useful if you struggle to walk or are disabled, need to travel long distances, and are able to get on and off a mobility scooter easily.

How to get a scooter

Mobility scooters are not generally available on the NHS.

Buying a mobility scooter

Search online for local mobility shops. Mobility scooters range in price from £500 to more than £5,000.

Get help with costs

You might be able to get a grant or help from a charity.

Better Mobility has a list of charities that can help pay towards a scooter

The Motability Scheme can help if you want to hire or buy a mobility scooter. It allows some people to use their benefits to pay for one.

Choosing a scooter

You should think about:

  • how often you need to use a scooter
  • what you need it for (roads or pavements)
  • whether it needs to go in a car
  • where you'll store your scooter
  • how much it costs to maintain and repair
  • whether you'll be able to steer it (some have special levers to steer them if you have arthritis in your hands)

Ask to try different types before you make your decision.

Which? has advice on choosing the right mobility scooter

The Research Institute for Disabled Consumers has advice on choosing a mobility scooter

Last Reviewed
19 January 2024
NHS websiteNHS website

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Donna Seymour

Lovely little pharmacy ( looking forward to seeing the end result of recent work they’ve been having done).
Definitely a godsend during the pandemic for me and ever since.


Vicky Callan

Lovely helpful staff and being that I am a frequent flyer they address me by my first name which is a nice little touch.
Best Pharmacy in Farnborough.
Highly reccomend


Bali Gill

I have been going to the pharmacy for many years now, the service is incredibly efficient, all the staff are knowledgeable and very professional. Year on year the standards have not dropped and remain consistently excellent.


Trapz 13th

Very good customer service, I think her name was sophie very polite and helped with what i needed.


Stephen Horne

Now with 24/7 dispensing medication service


Tristan Findley

The best little pharmacy in the area! Run by some very lovely people who are very kind and understanding, and always ready to give you a little bit of sympathy if you're under the weather, as well as recommend things for you to help you feel better!


Happ Sandhu

Great community Pharmacy with friendly and knowledgeable team ready to help! Love the new tech!


Aryan Dass

Great pharmacy, has everything you need, great customer service, friendly faces and very reliable.


Mike Bowen

Absolutely brilliant place always willing to make time to talk and assist in any way they can.


Paul Williamson

Always polite and helpful a pleasure to deal with regards Paul Williamson


Harry Samuel Calver

They all ways ggo that extra mile to help there customers 


Andrew Gardner

Always fast friendly efficient service. Thank you.


Karen Turner

Great pharmacy helpful kind and very competent


John Brereton

Very nice staff


Andy Lonnen

Very polite and helpful. Thanks!


JJ Lake

Always friendly and helpful.


Indi Gill

Fast and efficient service


Sya Dhoman

Very friendly staff


Sattie Dass

If you're looking for a pharmacy that truly cares about its customers, look no further than North Camp Pharmacy. I have been a loyal customer for 10 years now, and I am continually impressed by the level of service and care that the staff provides.

Graham Wishart

Attended for flu and covid vaccinations. Very impressed with smart pharmacy. Efficient delivery of vaccinations 100% on time, no waiting. Excellent

Abdulrasheed Maryam

I've been here for a couple of times and the customer service I always received was top- notch.

Green Tree

I have been getting my prescriptions from North camp pharmacy for about 3 months.
Teresa and Jorga are very helpful & cheerful always Treating me with dignity and respect.
The pharmacy is very professional & clean.
Teresa took time to ask me if my medication is working,she was very interested in my welfare,my life has improved so much since I take my meds
Thank you North camp for your
Support
Kindest regards Al

Sue Levett

Prescriptions ready very quickly. I use the PS24 collection box.such a good idea!


Anna Berry-Martin

Everyone in this pharmacy are so professional and caring. Always so helpful and available to give advice if needed. Feel very lucky we have North Camp pharmacy in our area.


George Cato

YOU ARE ARE LIFE LINE THANK YOU
NORTH CAMP PHARMACY
GEORGE CATO


Terence Davison

I have always found the staff here, from the pharmacists down to young trainees on the tills, to be pleasant and patient. I like getting a txt to tell me when my scripts are ready for pick up.

Jennifer Elkins

I don’t often write reviews but wanted to share my experience of this pharmacy having read the mixture of reviews on Google.
I have been using their services regularly for over 10 years now and cannot fault them.

Sally Vokes

I visited the pharmacy today with a friend who was collecting their prescription. The service was wonderful, the lady behind the counter was very friendly and helpful and the medication was ready when they said it would be.

Hayley Cooper

They helped me when I was in need today. Would have had to wait 24 hours for some medication I’d run out of but I wasn’t coping well without it and the kind lady behind the counter turned it around for me in 15 mins despite them being incredibly busy. I am so grateful.

Aidan O'Keeffe

Dropped in here due to all the issues with Lloyds in Ash. I also gave up waiting at Boots at Farnborough Gate before trying here... The North Camp Pharmacy was small, but quiet and had everything we needed. Service with a smile too.

Julian Chapman

Hard working and really make an effort,
Just been in again and as usual are working really hard, they are sooo busy, they do a great job thank you
Phoned this morning and lady was very helpful. Popped in and again great service thank you

Clare Martin

Kind and helpful and very efficient at obtaining information and prescription for GP and leading on the liaison with said GP regarding lifelong repeat prescription and payment exemption.


Armaan Dass

I’ve been to many pharmacies in and around this area and I have to say this is one of a kind. Very modern and aesthetically pleasing can’t wait to see the finished refit, it’s safe to say you’ll be seeing me more often :)
We are proud to serve our community with top-notch pharmaceutical services and personalised care. Your health and well-being are our top priorities.
Premises GPhC No: 9012000
Superintendent Pharmacist: Amandeep Kaur Gill Sherwani (GPhC No. 2061813)
Company Reg: 05477711
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