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Driving and using public transport if you have mobility issues

If you're older or disabled, there are ways to make it easier for you to use public transport or to drive.

You can get help:

  • using public transport
  • getting discounts on public transport
  • from the NHS with travel costs
  • finding community transport schemes
  • using taxis

If you have mobility problems and you need a car to get around, you may be able to get help with costs and parking by:

  • discounted or free road tax
  • a Blue Badge parking permit
  • leasing a vehicle through the Motability Scheme

You can also find out about walking aids, wheelchairs and mobility scooters.

Using public transport

All public transport has to be accessible so disabled passengers can use it. Public transport also has to accept guide dogs or assistance dogs.

If you're using public transport, it's worth contacting the transport operator before you travel to make sure they're able to provide the help you need.

Buses and trains usually have priority seating for older people and people with disabilities. They also usually have space and wide doors for wheelchairs. Some buses, trains and trams are fitted with ramps.

The Hubs Mobility Advice Service is a free information and guidance service to help with the best accessible local, national and international travel options for you.

Public transport in London

London transport (trains, buses and river boats) is being upgraded to improve step-free access, to help with wheelchair access and avoiding stairs on Transport for London.

Plan an accessible journey with Transport for London

Staff at underground stations are also trained to help people move around the underground system – for example, by helping you use lifts instead of escalators and steps, and calling ahead to arrange for help at your destination.

Discounts on public transport

Older people and people with disabilities can usually travel free on local buses anywhere in England between 9:30am and 11pm Monday to Friday, and at any time during the weekend and on bank holidays.

Some local councils offer free travel for longer, and some allow a companion to travel with you for free.

Find your local council on GOV.UK

Apply for an older person's bus pass on GOV.UK or apply for a disabled person's bus pass on GOV.UK

If you often travel by train, check the Disabled Persons Railcard website to see if you are eligible for a disabled persons railcard. This gives you, and a companion travelling with you, a third off the price of rail tickets.

Children aged 5 to 15 with disabilities are also eligible for a Disabled Persons Railcard. This lets an adult travel with them for a third off the cost of most adult fares, while the child pays the normal child fare.

NHS help with travel costs

If you pay to travel to a hospital or other NHS setting for NHS-funded treatment or tests, you may be able to claim a refund of reasonable travel costs.

Find out more about the Healthcare Travel Costs Scheme (HTCS).

Community transport schemes

These schemes provide transport to and from hospitals, GP surgeries, dentists, opticians, chiropodists and podiatrists.

Many areas offer a free "dial-a-ride" service, which gives you door-to-door transport if you cannot use normal buses.

You need to register for some schemes and you may have to pay. Carers may be able to travel with you for an extra charge. 

Check with your local council's social services team whether there is a community transport scheme in your area.

Using taxis

Taxi and private hire companies can provide wheelchair-accessible vehicles if you ask for one when you book.

Some councils give free taxi vouchers to people who find it difficult to use public transport.

Driving with mobility problems

If you have mobility problems and you need a car to get around, you may be able to get help with costs and parking.

Road tax reductions

You may also be able to get a reduction in your road tax, or not have to pay it at all.

Find out more on GOV.UK about financial help if you're disabled, such as vehicle tax exemption and vehicle tax reduction.

Blue Badge disabled parking scheme

You may be able to get a Blue Badge parking permit for your car.

This lets you park in disabled parking bays.

With a Blue Badge, you can:

  • park for free within certain times
  • park on single and double yellow lines
  • stay longer in on-street time-limited parking bays

Blue Badge schemes are run by local councils. Most councils will let you apply for or renew a Blue Badge on GOV.UK.

Blue Badge holders can apply for a 100% Blue Badge discount for the London Congestion Charge, on the Transport for London website.

Motability Scheme

The Motability Scheme lets you use your mobility allowance to lease a car, powered wheelchair or scooter. You can also pay extra for a more expensive vehicle.

You need to receive 1 of the allowances used on the scheme and have at least 12 months left on your award.

The allowances used include:

Find out more about how the Motability Scheme works on the Mobility website.

Looking beyond the standard wheelchair
In this video, Nikky and Robby talk about how their wheelchairs help them lead active lives.
Last Reviewed
06 August 2024
NHS websiteNHS website

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Graham Wishart

Attended for flu and covid vaccinations. Very impressed with smart pharmacy. Efficient delivery of vaccinations 100% on time, no waiting. Excellent

Abdulrasheed Maryam

I've been here for a couple of times and the customer service I always received was top- notch.

Green Tree

I have been getting my prescriptions from North camp pharmacy for about 3 months.
Teresa and Jorga are very helpful & cheerful always Treating me with dignity and respect.
The pharmacy is very professional & clean.
Teresa took time to ask me if my medication is working,she was very interested in my welfare,my life has improved so much since I take my meds
Thank you North camp for your
Support
Kindest regards Al

Sally Vokes

I visited the pharmacy today with a friend who was collecting their prescription. The service was wonderful, the lady behind the counter was very friendly and helpful and the medication was ready when they said it would be.

Hayley Cooper

They helped me when I was in need today. Would have had to wait 24 hours for some medication I’d run out of but I wasn’t coping well without it and the kind lady behind the counter turned it around for me in 15 mins despite them being incredibly busy. I am so grateful.

Aidan O'Keeffe

Dropped in here due to all the issues with Lloyds in Ash. I also gave up waiting at Boots at Farnborough Gate before trying here... The North Camp Pharmacy was small, but quiet and had everything we needed. Service with a smile too.

Julian Chapman

Hard working and really make an effort,
Just been in again and as usual are working really hard, they are sooo busy, they do a great job thank you
Phoned this morning and lady was very helpful. Popped in and again great service thank you

Clare Martin

Kind and helpful and very efficient at obtaining information and prescription for GP and leading on the liaison with said GP regarding lifelong repeat prescription and payment exemption.


Armaan Dass

I’ve been to many pharmacies in and around this area and I have to say this is one of a kind. Very modern and aesthetically pleasing can’t wait to see the finished refit, it’s safe to say you’ll be seeing me more often :)


Bali Gill

I have been going to the pharmacy for many years now, the service is incredibly efficient, all the staff are knowledgeable and very professional. Year on year the standards have not dropped and remain consistently excellent.


Donna Seymour

Lovely little pharmacy ( looking forward to seeing the end result of recent work they’ve been having done).
Definitely a godsend during the pandemic for me and ever since.


Vicky Callan

Lovely helpful staff and being that I am a frequent flyer they address me by my first name which is a nice little touch.
Best Pharmacy in Farnborough.
Highly reccomend


Trapz 13th

Very good customer service, I think her name was sophie very polite and helped with what i needed.


Stephen Horne

Now with 24/7 dispensing medication service


Tristan Findley

The best little pharmacy in the area! Run by some very lovely people who are very kind and understanding, and always ready to give you a little bit of sympathy if you're under the weather, as well as recommend things for you to help you feel better!


Happ Sandhu

Great community Pharmacy with friendly and knowledgeable team ready to help! Love the new tech!
We are proud to serve our community with top-notch pharmaceutical services and personalised care. Your health and well-being are our top priorities.
Premises GPhC No: 9012000
Superintendent Pharmacist: Amandeep Kaur Gill Sherwani (GPhC No. 2061813)
Company Reg: 05477711
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