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Piles (haemorrhoids)

Piles (haemorrhoids) are lumps inside and around your bottom (anus). They often get better on their own after a few days. There are things you can do to treat and prevent piles.

Symptoms of piles

Symptoms of piles include:

  • bright red blood after you poo
  • an itchy anus
  • feeling like you still need to poo after going to the toilet
  • mucus in your underwear or on toilet paper after wiping your bottom
  • lumps around your anus
  • pain around your anus
See what piles look like
A close-up of the anus of someone with piles. There is a small, pink, pea-sized lump visible around the outside of the anus.

They can be small lumps, around the size of a pea.

A close-up of the anus of someone with piles. There is a pink or purple bulge near the opening of the anus.

They can be pink or purple.

How you can treat or prevent piles

Do

  • drink lots of fluid and eat plenty of fibre to keep your poo soft

  • wipe your bottom with damp toilet paper

  • take paracetamol if piles hurt

  • take a warm bath to ease itching and pain

  • use an ice pack wrapped in a towel to ease discomfort

  • gently push a pile back inside

  • keep your bottom clean and dry

  • exercise regularly

  • cut down on alcohol and caffeine (like tea, coffee and cola) to avoid constipation

Don't

  • do not wipe your bottom too hard after you poo

  • do not ignore the urge to poo

  • do not push too hard when pooing

  • do not take painkillers that contain codeine, as they can cause constipation

  • do not take ibuprofen if your piles are bleeding

  • do not spend more time than you need to on the toilet

Ask a pharmacist about treatment for piles

A pharmacist can suggest:

  • creams to ease the pain, itching and swelling
  • treatment to help constipation and soften poo
  • cold packs to ease discomfort

Many pharmacies have private areas if you do not want to be overheard.

See a GP if:

  • you have symptoms of piles and they're getting worse or there's no improvement after 7 days of treatment at home
  • you keep getting piles
  • you notice a change around your anus that is not normal for you

The GP may prescribe stronger medicines for piles or constipation. They may also check your symptoms are not being caused by something else.

Ask for an urgent GP appointment or get help from NHS 111 if:

  • you have piles and your temperature is very high or you feel hot and shivery and generally unwell
  • you have pus leaking from your piles

You can call 111 or get help from 111 online.

Hospital treatment for piles

If there's no improvement to your piles after home treatments, you may need hospital treatment.

Talk to your doctor about the best treatment for you. Treatment does not always prevent piles coming back.

Treatment without surgery

Common hospital treatments include:

  • rubber band ligation: a band is placed around your piles to make them drop off
  • sclerotherapy: a liquid is injected into your piles to make them shrink
  • electrotherapy: a gentle electric current is applied to your piles to make them shrink
  • infrared coagulation: an infrared light is used to cut the blood supply to your piles to make them shrink

You'll be awake for this type of treatment, but the area will be numbed.

You should be able to go home on the same day.

If these treatments do not work, you may need surgery to remove your piles.

Surgery

Surgical treatments include:

  • haemorrhoidectomy: your piles are cut out
  • stapled haemorrhoidopexy: your piles are stapled back inside your anus
  • haemorrhoidal artery ligation: stitches are used to cut the blood supply to your piles to make them shrink

You'll usually need to be asleep for this type of treatment and may need to stay in hospital for more than 1 day.

Go to A&E or call 999 if you have piles and:

  • you're bleeding non-stop
  • there's a lot of blood – for example, the toilet water turns red or you see large blood clots
  • you're in severe pain
What we mean by severe pain
Severe pain:
  • always there and so bad it's hard to think or talk
  • you cannot sleep
  • it's very hard to move, get out of bed, go to the bathroom, wash or dress
Moderate pain:
  • always there
  • makes it hard to concentrate or sleep
  • you can manage to get up, wash or dress
Mild pain:
  • comes and goes
  • is annoying but does not stop you doing daily activities

Do not drive to A&E. Ask someone to drive you or call 999 and ask for an ambulance.

Bring any medicines you take with you.

What causes piles?

Piles are swollen blood vessels. It's not clear what causes them.

Things that make piles more likely:

  • constipation
  • pushing too hard when pooing
  • heavy lifting
  • pregnancy
Last Reviewed
02 June 2025
NHS websiteNHS website

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Lovely little pharmacy ( looking forward to seeing the end result of recent work they’ve been having done).
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Lovely helpful staff and being that I am a frequent flyer they address me by my first name which is a nice little touch.
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I have been going to the pharmacy for many years now, the service is incredibly efficient, all the staff are knowledgeable and very professional. Year on year the standards have not dropped and remain consistently excellent.


Trapz 13th

Very good customer service, I think her name was sophie very polite and helped with what i needed.


Stephen Horne

Now with 24/7 dispensing medication service


Tristan Findley

The best little pharmacy in the area! Run by some very lovely people who are very kind and understanding, and always ready to give you a little bit of sympathy if you're under the weather, as well as recommend things for you to help you feel better!


Happ Sandhu

Great community Pharmacy with friendly and knowledgeable team ready to help! Love the new tech!


Aryan Dass

Great pharmacy, has everything you need, great customer service, friendly faces and very reliable.


Mike Bowen

Absolutely brilliant place always willing to make time to talk and assist in any way they can.


Paul Williamson

Always polite and helpful a pleasure to deal with regards Paul Williamson


Harry Samuel Calver

They all ways ggo that extra mile to help there customers 


Andrew Gardner

Always fast friendly efficient service. Thank you.


Karen Turner

Great pharmacy helpful kind and very competent


John Brereton

Very nice staff


Andy Lonnen

Very polite and helpful. Thanks!


JJ Lake

Always friendly and helpful.


Indi Gill

Fast and efficient service


Sya Dhoman

Very friendly staff


Sattie Dass

If you're looking for a pharmacy that truly cares about its customers, look no further than North Camp Pharmacy. I have been a loyal customer for 10 years now, and I am continually impressed by the level of service and care that the staff provides.

Graham Wishart

Attended for flu and covid vaccinations. Very impressed with smart pharmacy. Efficient delivery of vaccinations 100% on time, no waiting. Excellent

Abdulrasheed Maryam

I've been here for a couple of times and the customer service I always received was top- notch.

Green Tree

I have been getting my prescriptions from North camp pharmacy for about 3 months.
Teresa and Jorga are very helpful & cheerful always Treating me with dignity and respect.
The pharmacy is very professional & clean.
Teresa took time to ask me if my medication is working,she was very interested in my welfare,my life has improved so much since I take my meds
Thank you North camp for your
Support
Kindest regards Al

Sue Levett

Prescriptions ready very quickly. I use the PS24 collection box.such a good idea!


Anna Berry-Martin

Everyone in this pharmacy are so professional and caring. Always so helpful and available to give advice if needed. Feel very lucky we have North Camp pharmacy in our area.


George Cato

YOU ARE ARE LIFE LINE THANK YOU
NORTH CAMP PHARMACY
GEORGE CATO


Terence Davison

I have always found the staff here, from the pharmacists down to young trainees on the tills, to be pleasant and patient. I like getting a txt to tell me when my scripts are ready for pick up.

Jennifer Elkins

I don’t often write reviews but wanted to share my experience of this pharmacy having read the mixture of reviews on Google.
I have been using their services regularly for over 10 years now and cannot fault them.

Sally Vokes

I visited the pharmacy today with a friend who was collecting their prescription. The service was wonderful, the lady behind the counter was very friendly and helpful and the medication was ready when they said it would be.

Hayley Cooper

They helped me when I was in need today. Would have had to wait 24 hours for some medication I’d run out of but I wasn’t coping well without it and the kind lady behind the counter turned it around for me in 15 mins despite them being incredibly busy. I am so grateful.

Aidan O'Keeffe

Dropped in here due to all the issues with Lloyds in Ash. I also gave up waiting at Boots at Farnborough Gate before trying here... The North Camp Pharmacy was small, but quiet and had everything we needed. Service with a smile too.

Julian Chapman

Hard working and really make an effort,
Just been in again and as usual are working really hard, they are sooo busy, they do a great job thank you
Phoned this morning and lady was very helpful. Popped in and again great service thank you

Clare Martin

Kind and helpful and very efficient at obtaining information and prescription for GP and leading on the liaison with said GP regarding lifelong repeat prescription and payment exemption.


Armaan Dass

I’ve been to many pharmacies in and around this area and I have to say this is one of a kind. Very modern and aesthetically pleasing can’t wait to see the finished refit, it’s safe to say you’ll be seeing me more often :)
We are proud to serve our community with top-notch pharmaceutical services and personalised care. Your health and well-being are our top priorities.
Premises GPhC No: 9012000
Superintendent Pharmacist: Amandeep Kaur Gill Sherwani (GPhC No. 2061813)
Company Reg: 05477711
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