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Lactose intolerance

Lactose intolerance is when you get symptoms, such as tummy pain, after eating food containing lactose, a sugar found in dairy products. The symptoms can be prevented by eating smaller portions of foods that contain lactose or avoiding them completely.

Symptoms of lactose intolerance

Symptoms of lactose intolerance can start a few minutes, or a few hours, after having food or drink containing lactose.

Common symptoms include:

  • tummy pain or discomfort
  • bloating
  • farting
  • diarrhoea or constipation
  • feeling sick or being sick

You may also have longer lasting symptoms including a rash (eczema), headaches, joint pain, feeling tired, and finding it hard to concentrate.

Foods that contain lactose

Lactose is found in foods containing animal milk (dairy products), includes milk from cows, goats and sheep.

Dairy products include:

  • milk
  • butter
  • cheese
  • cream
  • yoghurt
  • ice cream

Many processed foods can also contain lactose, including:

  • cereals
  • baked foods like bread, crackers, cakes, biscuits, and pastry
  • sauces and salad dressings
  • diet and protein shakes

Food allergy

A food intolerance is different from having a food allergy, which can cause symptoms such as struggling to breathe, itchy skin, and swelling of the lips, face and eyes. A food allergy can be life threatening.

See your GP if:

You have symptoms of lactose intolerance and:

  • your symptoms keep coming back and often happen after eating
  • you've noticed changes in your poo that are not usual for you, such as looser poo, pooing more often, or constipation for 3 weeks
  • you've have blood in your poo for 3 weeks
  • you've had tummy bloating and discomfort for 3 weeks
  • you've been losing weight

Call 999 if:

  • your lips, mouth, throat or tongue suddenly become swollen
  • you're breathing very fast or struggling to breathe (you may become very wheezy or feel like you're choking or gasping for air)
  • your throat feels tight or you're struggling to swallow
  • your skin, tongue or lips turn blue, grey or pale (if you have black or brown skin, this may be easier to see on the palms of your hands or soles of your feet)
  • you suddenly become very confused, drowsy or dizzy
  • someone faints and cannot be woken up
  • a child is limp, floppy or not responding like they normally do (their head may fall to the side, backwards or forwards, or they may find it difficult to lift their head or focus on your face)

You or the person who's unwell may also have a rash that's swollen, raised or itchy.

These can be signs of a serious allergic reaction and may need immediate treatment in hospital.

Tests for lactose intolerance

If your GP thinks you have lactose intolerance, you may:

  • be asked to follow a lactose elimination diet – where you stop eating foods containing lactose to see if your symptoms improve
  • have blood tests
  • do a hydrogen breath test – where hydrogen gas in your breath is measured to find out how well you digest lactose

If your symptoms are severe and do not get better, you may need a gastroscopy. This is where a long, thin, flexible tube is passed into your mouth and down into your stomach. A very small sample of cells may be taken from your small intestine so it can be tested.

Before the test, you may be given painkillers to help with any discomfort, and a sedative to help you relax.

Treatment for lactose intolerance

For most people with lactose intolerance, the symptoms can be prevented by reducing the amount of food you eat that contains lactose, or by avoiding these foods completely.

If you think your child is lactose intolerant, see your GP before removing dairy products from their diet.

Taking a lactase supplement before having food or drink containing lactose may reduce or prevent symptoms for some people.

In some people, lactose intolerance is caused by another health condition, such as coeliac disease. Treating the underlying cause should help.

Causes of lactose intolerance

The most common cause of lactose intolerance is when the body does not make enough of an enzyme called lactase, which helps you digest lactose.

Lactose intolerance can start at any age and can also be caused by:

Some premature babies are unable to digest lactose because their bowel has not developed enough, but this usually gets better as your baby gets older.

Some people do not make any lactase at all, but this is very rare.

Last Reviewed
22 May 2025
NHS websiteNHS website

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Donna Seymour

Lovely little pharmacy ( looking forward to seeing the end result of recent work they’ve been having done).
Definitely a godsend during the pandemic for me and ever since.


Vicky Callan

Lovely helpful staff and being that I am a frequent flyer they address me by my first name which is a nice little touch.
Best Pharmacy in Farnborough.
Highly reccomend


Bali Gill

I have been going to the pharmacy for many years now, the service is incredibly efficient, all the staff are knowledgeable and very professional. Year on year the standards have not dropped and remain consistently excellent.


Trapz 13th

Very good customer service, I think her name was sophie very polite and helped with what i needed.


Stephen Horne

Now with 24/7 dispensing medication service


Tristan Findley

The best little pharmacy in the area! Run by some very lovely people who are very kind and understanding, and always ready to give you a little bit of sympathy if you're under the weather, as well as recommend things for you to help you feel better!


Happ Sandhu

Great community Pharmacy with friendly and knowledgeable team ready to help! Love the new tech!


Aryan Dass

Great pharmacy, has everything you need, great customer service, friendly faces and very reliable.


Mike Bowen

Absolutely brilliant place always willing to make time to talk and assist in any way they can.


Paul Williamson

Always polite and helpful a pleasure to deal with regards Paul Williamson


Harry Samuel Calver

They all ways ggo that extra mile to help there customers 


Andrew Gardner

Always fast friendly efficient service. Thank you.


Karen Turner

Great pharmacy helpful kind and very competent


John Brereton

Very nice staff


Andy Lonnen

Very polite and helpful. Thanks!


JJ Lake

Always friendly and helpful.


Indi Gill

Fast and efficient service


Sya Dhoman

Very friendly staff


Sattie Dass

If you're looking for a pharmacy that truly cares about its customers, look no further than North Camp Pharmacy. I have been a loyal customer for 10 years now, and I am continually impressed by the level of service and care that the staff provides.

Graham Wishart

Attended for flu and covid vaccinations. Very impressed with smart pharmacy. Efficient delivery of vaccinations 100% on time, no waiting. Excellent

Abdulrasheed Maryam

I've been here for a couple of times and the customer service I always received was top- notch.

Green Tree

I have been getting my prescriptions from North camp pharmacy for about 3 months.
Teresa and Jorga are very helpful & cheerful always Treating me with dignity and respect.
The pharmacy is very professional & clean.
Teresa took time to ask me if my medication is working,she was very interested in my welfare,my life has improved so much since I take my meds
Thank you North camp for your
Support
Kindest regards Al

Sue Levett

Prescriptions ready very quickly. I use the PS24 collection box.such a good idea!


Anna Berry-Martin

Everyone in this pharmacy are so professional and caring. Always so helpful and available to give advice if needed. Feel very lucky we have North Camp pharmacy in our area.


George Cato

YOU ARE ARE LIFE LINE THANK YOU
NORTH CAMP PHARMACY
GEORGE CATO


Terence Davison

I have always found the staff here, from the pharmacists down to young trainees on the tills, to be pleasant and patient. I like getting a txt to tell me when my scripts are ready for pick up.

Jennifer Elkins

I don’t often write reviews but wanted to share my experience of this pharmacy having read the mixture of reviews on Google.
I have been using their services regularly for over 10 years now and cannot fault them.

Sally Vokes

I visited the pharmacy today with a friend who was collecting their prescription. The service was wonderful, the lady behind the counter was very friendly and helpful and the medication was ready when they said it would be.

Hayley Cooper

They helped me when I was in need today. Would have had to wait 24 hours for some medication I’d run out of but I wasn’t coping well without it and the kind lady behind the counter turned it around for me in 15 mins despite them being incredibly busy. I am so grateful.

Aidan O'Keeffe

Dropped in here due to all the issues with Lloyds in Ash. I also gave up waiting at Boots at Farnborough Gate before trying here... The North Camp Pharmacy was small, but quiet and had everything we needed. Service with a smile too.

Julian Chapman

Hard working and really make an effort,
Just been in again and as usual are working really hard, they are sooo busy, they do a great job thank you
Phoned this morning and lady was very helpful. Popped in and again great service thank you

Clare Martin

Kind and helpful and very efficient at obtaining information and prescription for GP and leading on the liaison with said GP regarding lifelong repeat prescription and payment exemption.


Armaan Dass

I’ve been to many pharmacies in and around this area and I have to say this is one of a kind. Very modern and aesthetically pleasing can’t wait to see the finished refit, it’s safe to say you’ll be seeing me more often :)
We are proud to serve our community with top-notch pharmaceutical services and personalised care. Your health and well-being are our top priorities.
Premises GPhC No: 9012000
Superintendent Pharmacist: Amandeep Kaur Gill Sherwani (GPhC No. 2061813)
Company Reg: 05477711
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