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Ear infections
Symptoms of an ear infection

The symptoms of an ear infection usually start quickly and include:

  • pain inside the ear (earache)
  • a high temperature
  • difficulty hearing
  • discharge running out of the ear
  • a feeling of pressure or fullness inside the ear
  • itching and irritation in and around the ear
  • scaly skin in and around the ear

Young children and babies with an ear infection may also:

  • rub or pull their ear
  • not react to some sounds
  • be irritable or restless
  • be off their food
  • keep losing their balance

Most ear infections clear up within 3 days, although sometimes symptoms can last up to a week.

If you, or your child, have a high temperature or you do not feel well enough to do your normal activities, try to stay at home and avoid contact with other people until you feel better.

Differences between inner, middle and outer ear infections
Differences between types of ear infections
Inner ear infection Middle ear infection (otitis media) Outer ear infection (otitis externa)
Inner ear infection

Can affect both children and adults

Middle ear infection (otitis media)

Usually affects children

Outer ear infection (otitis externa)

Can affect both children and adults

Inner ear infection

Caused by viral or bacterial infections

Middle ear infection (otitis media)

Caused by viruses like colds and flu

Outer ear infection (otitis externa)

Caused by something irritating the ear canal, such as eczema, water or wearing earplugs, or a fungal or bacterial infection

Inner ear infection

Affects parts of the inner ear like the labyrinth and vestibular system, and can lead to labyrinthitis

Middle ear infection (otitis media)

Affects the eustachian tube, which connects the middle ear (area behind the eardrum) to the back of the nose

Outer ear infection (otitis externa)

Affects the ear canal (the tube between the outer ear and the eardrum)

Things you can do to help an ear infection

There are things you can do to help ease any pain and discomfort from an ear infection.

Do

  • use painkillers such as paracetamol or ibuprofen (children under 16 should not take aspirin)

  • remove any discharge by wiping the ear with cotton wool

Don't

  • do not put anything inside your ear to remove earwax, such as cotton buds or your finger

  • do not let water or shampoo get in your ear

  • do not go swimming while you have an ear infection

  • do not use decongestants or antihistamines – there's no evidence they help with ear infections

See a pharmacist if:

  • your child is aged 1 to 17 years, and you think they have an ear infection

A pharmacist can give children the same treatments as a GP for an ear infection. They can also give advice or direct you to other medical help.

See a GP if:

  • your child is under 12 months old and you think they have an ear infection
  • you have earache that does not get better after 3 days
  • you or your child keep getting ear infections

Ask for an urgent GP appointment or get help from NHS 111 now if:

You or your child have symptoms of an ear infection and:

  • feel generally unwell
  • have a very high temperature or feel hot and shivery
  • have swelling around the ear
  • fluid is coming out of the ear
  • have a change in hearing or new hearing loss
  • feel sick or are being sick (vomiting), feel dizzy or have a severe sore throat
  • your child is under 12 months old and has earache in both ears
  • have diabetes, or a heart, lung, kidney or neurological condition
  • have a weakened immune system (for example, because of chemotherapy)

You can call 111 or get help from 111 online. Call 111 if you need advice for a child under 5 years old.

How an ear infection is diagnosed

If you have symptoms of an ear infection, the GP or pharmacist may use an instrument with a small light and magnifying glass (an otoscope) to look in your ear.

Some otoscopes blow a small puff of air into the ear. This checks for blockages, which could be a sign of an infection.

Treatment for an ear infection

Treatment for an ear infections depends on what's causing it and which part of your ear is infected.

A pharmacist or GP may give:

  • antibiotic tablets or eardrops
  • antifungal or steroid eardrops
  • painkilling eardrops

Eardrops may not work if they're not used correctly.

If there's a spot or boil in your ear, a GP may pierce it with a needle to drain the pus.

How to use eardrops
  1. Remove any discharge or earwax using cotton wool.
  2. Lie on your side with the affected ear facing up to put the drops in.
  3. Gently pull and push your ear to work the drops in.
  4. Stay lying down for 5 minutes so the drops do not come out.
How to prevent ear infections

You cannot always prevent ear infections, particularly infections caused by colds and flu.

But there are things that can help:

  • make sure your child has had all their childhood vaccinations
  • keep your child away from smoky environments
  • try not to give your child a dummy after they're 6 months old
  • do not stick cotton wool buds or your fingers in your ears
  • use earplugs or a swimming hat over your ears when you swim
  • try to avoid water or shampoo getting into your ears when you have a shower or bath – you could put cotton wool smeared with petroleum jelly into your ear while showering if it's difficult to keep water out of your ears
  • treat conditions that affect your ears, such as eczema or an allergy to hearing aids
Last Reviewed
19 June 2025
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Lovely little pharmacy ( looking forward to seeing the end result of recent work they’ve been having done).
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Lovely helpful staff and being that I am a frequent flyer they address me by my first name which is a nice little touch.
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Very good customer service, I think her name was sophie very polite and helped with what i needed.


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Now with 24/7 dispensing medication service


Tristan Findley

The best little pharmacy in the area! Run by some very lovely people who are very kind and understanding, and always ready to give you a little bit of sympathy if you're under the weather, as well as recommend things for you to help you feel better!


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Great community Pharmacy with friendly and knowledgeable team ready to help! Love the new tech!


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Great pharmacy, has everything you need, great customer service, friendly faces and very reliable.


Mike Bowen

Absolutely brilliant place always willing to make time to talk and assist in any way they can.


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Always polite and helpful a pleasure to deal with regards Paul Williamson


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They all ways ggo that extra mile to help there customers 


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Always fast friendly efficient service. Thank you.


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Great pharmacy helpful kind and very competent


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Very nice staff


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Very polite and helpful. Thanks!


JJ Lake

Always friendly and helpful.


Indi Gill

Fast and efficient service


Sya Dhoman

Very friendly staff


Sattie Dass

If you're looking for a pharmacy that truly cares about its customers, look no further than North Camp Pharmacy. I have been a loyal customer for 10 years now, and I am continually impressed by the level of service and care that the staff provides.

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Attended for flu and covid vaccinations. Very impressed with smart pharmacy. Efficient delivery of vaccinations 100% on time, no waiting. Excellent

Abdulrasheed Maryam

I've been here for a couple of times and the customer service I always received was top- notch.

Green Tree

I have been getting my prescriptions from North camp pharmacy for about 3 months.
Teresa and Jorga are very helpful & cheerful always Treating me with dignity and respect.
The pharmacy is very professional & clean.
Teresa took time to ask me if my medication is working,she was very interested in my welfare,my life has improved so much since I take my meds
Thank you North camp for your
Support
Kindest regards Al

Sue Levett

Prescriptions ready very quickly. I use the PS24 collection box.such a good idea!


Anna Berry-Martin

Everyone in this pharmacy are so professional and caring. Always so helpful and available to give advice if needed. Feel very lucky we have North Camp pharmacy in our area.


George Cato

YOU ARE ARE LIFE LINE THANK YOU
NORTH CAMP PHARMACY
GEORGE CATO


Terence Davison

I have always found the staff here, from the pharmacists down to young trainees on the tills, to be pleasant and patient. I like getting a txt to tell me when my scripts are ready for pick up.

Jennifer Elkins

I don’t often write reviews but wanted to share my experience of this pharmacy having read the mixture of reviews on Google.
I have been using their services regularly for over 10 years now and cannot fault them.

Sally Vokes

I visited the pharmacy today with a friend who was collecting their prescription. The service was wonderful, the lady behind the counter was very friendly and helpful and the medication was ready when they said it would be.

Hayley Cooper

They helped me when I was in need today. Would have had to wait 24 hours for some medication I’d run out of but I wasn’t coping well without it and the kind lady behind the counter turned it around for me in 15 mins despite them being incredibly busy. I am so grateful.

Aidan O'Keeffe

Dropped in here due to all the issues with Lloyds in Ash. I also gave up waiting at Boots at Farnborough Gate before trying here... The North Camp Pharmacy was small, but quiet and had everything we needed. Service with a smile too.

Julian Chapman

Hard working and really make an effort,
Just been in again and as usual are working really hard, they are sooo busy, they do a great job thank you
Phoned this morning and lady was very helpful. Popped in and again great service thank you

Clare Martin

Kind and helpful and very efficient at obtaining information and prescription for GP and leading on the liaison with said GP regarding lifelong repeat prescription and payment exemption.


Armaan Dass

I’ve been to many pharmacies in and around this area and I have to say this is one of a kind. Very modern and aesthetically pleasing can’t wait to see the finished refit, it’s safe to say you’ll be seeing me more often :)
We are proud to serve our community with top-notch pharmaceutical services and personalised care. Your health and well-being are our top priorities.
Premises GPhC No: 9012000
Superintendent Pharmacist: Amandeep Kaur Gill Sherwani (GPhC No. 2061813)
Company Reg: 05477711
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