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Coping with dementia behaviour changes

Dementia can have a very big effect on the person affected. They may fear their loss of memory and thinking skills, but they also fear the loss of who they are.

They may also find they do not understand what's going on or why they feel they're not in control of what's happening around them or to them. All of this can affect their behaviour.

Common changes in behaviour

In the middle to later stages of most types of dementia, a person may start to behave differently. This can be distressing for both the person with dementia and those who care for them.

Some common changes in behaviour include:

  • repeating the same question or activity over and over again
  • restlessness, like pacing up and down, wandering and
    fidgeting
  • night-time waking and sleep disturbance
  • following a partner or spouse around everywhere
  • loss of self-confidence, which may show as apathy or disinterest in their usual activities

If you're caring for someone who's showing these behaviours, it's important to try to understand why they're behaving like this, which is not always easy.

You may find it reassuring to remember that these behaviours may be how someone is communicating their feelings. It may help to look at different ways of communicating with someone with dementia.

Sometimes these behaviours are not a dementia symptom. They can be a result of frustration with not being understood or with their environment, which they no longer find familiar but confusing.

How to cope with common changes in behaviour

Although changes in behaviour can be difficult to deal with, it can help to work out if there are any triggers.

For example:

  • Do some behaviours happen at a certain time of day?
  • Is the person finding the home too noisy or cluttered?
  • Do these changes happen when a person is being asked to do something they may not want to do?

Keeping a diary for 1 to 2 weeks can help identify these triggers.

If the change in behaviour comes on suddenly, the cause may be a health problem. The person may be in pain or discomfort from constipation or an infection.

Ask a GP for an assessment to rule out or treat any underlying cause.

Keeping an active social life, regular exercise, and continuing activities the person enjoys, or finding new ones, can help to reduce behaviours that are out of character.

Read more about activities for dementia.

Other things that can help include:

  • providing reassurance
  • a quiet, calming environment
  • activities that give pleasure and confidence, like listening to music or dancing
  • therapies, such as animal-assisted therapy, music therapy, and massage

Remember also that it's not easy being the person supporting or caring for a person with behaviour changes. If you're finding things difficult, ask for support from a GP.

Repeating the same question or activity

Repeating the same question or activity may be a result of memory loss where the person cannot remember what they've said or done.

It can be frustrating for the carer, but it's important to remember that the person is not being deliberately difficult.

Try to:

  • be tactful and patient
  • help the person find the answer themselves, for example, if they keep asking the time, buy an easy-to-read clock and keep it in a visible place
  • look for any underlying theme, such as the person believing they're lost, and offer reassurance
  • offer general reassurance, for example, that they do not need to worry about that appointment as all the arrangements are in hand
  • encourage someone to talk about something they like talking about, for example, a period of time or an event they enjoyed
Restlessness and fidgeting

People with dementia often develop restless behaviours, such as pacing up and down, wandering out of the home and agitated fidgeting.

Try to:

  • make sure the person has plenty to eat and drink
  • have a daily routine, including daily walks
  • accompany them on a walk to shops or consider tracking devices and alarm systems (telecare) to keep them safe
  • give them something to occupy their hands if they fidget a lot, such as worry beads or a box of items that mean something to them
Sleep disturbance

Dementia can cause problems with the person's body clock, or sleep-wake cycle.

A person with dementia may get up repeatedly during the night, unaware that it's night time.

This can be particularly hard on carers, as their sleep is disturbed, too.

Try to:

  • provide plenty of activity and exposure to daylight
  • make sure the bedroom is comfortable and provide a nightlight or blackout blinds if needed
  • cut down on caffeine and alcohol in the evening
Following a partner or carer around

Dementia makes people feel insecure and anxious. They may "shadow" their partner or carer as they need constant reassurance they're not alone and they're safe.

They may also ask for people who died many years ago, or ask to go home without realising they're in their own home.

Try to:

  • have the person with you if you're doing chores such as ironing or cooking
  • reassure them that they're safe and secure if they're asking to go home
  • avoid telling them someone died years ago and talk to them about that period in their life instead
Loss of self-confidence

Dementia can make people feel less confident about going out or doing other activities. This may seem like they've lost interest in people or activities they usually enjoy.

Try to:

  • remember they may still be interested in an activity but feel they'll have trouble coping with it
  • reassure them the activity, or getting there, will be straightforward
  • explain clearly where they are going and who they may be seeing
  • consider simpler activities or social occasions, as, for example, joining in a conversation among a large group of people may be too difficult
Aggressive behaviour in dementia

In the later stages of dementia, some people with dementia will develop what's known as behavioural and psychological symptoms of dementia (BPSD).

The symptoms of BPSD can include:

  • increased agitation
  • aggression (shouting or screaming, verbal abuse, and sometimes physical abuse)
  • delusions (unusual beliefs not based on reality)
  • hallucinations (hearing or seeing things that do not exist)

These types of behaviours and psychological symptoms are very distressing for the carer and for the person with dementia.

It's very important to ask your doctor to rule out or treat any underlying causes, such as:

If the person you're caring for behaves in an aggressive way, try to stay calm and avoid confrontation. You may have to leave the room for a while.

If none of the coping strategies works, an antipsychotic medicine can be prescribed as a short-term treatment. This should be prescribed by a consultant psychiatrist.

If you're looking after someone with dementia

Your needs as a carer are as important as the person you're caring for.

To help care for yourself:

  • join a local carers' support group or a specialist dementia organisation – for more details, call the Carers Direct helpline on 0300 123 1053; lines are open 9am to 8pm Monday to Friday, and 11am to 4pm at weekends
  • call Dementia UK's Admiral Nurse Dementia Helpline free on 0800 888 6678 to talk to a registered specialist dementia nurse; lines are open 9am to 9pm Monday to Friday, 9am to 5pm at weekends
  • share your experiences with other carers on online forums, such as Alzheimer's Society's Dementia Support Forum and the Carers UK forum
  • try to make some time for yourself, but if it's difficult to leave the person alone, ask if someone can be with them for a while, such as a friend, relative, or someone from a support group
  • consult a GP if you're feeling low or depressed as you may benefit from counselling or other talking therapies
More information
Last Reviewed
05 January 2024
NHS websiteNHS website

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Donna Seymour

Lovely little pharmacy ( looking forward to seeing the end result of recent work they’ve been having done).
Definitely a godsend during the pandemic for me and ever since.


Vicky Callan

Lovely helpful staff and being that I am a frequent flyer they address me by my first name which is a nice little touch.
Best Pharmacy in Farnborough.
Highly reccomend


Bali Gill

I have been going to the pharmacy for many years now, the service is incredibly efficient, all the staff are knowledgeable and very professional. Year on year the standards have not dropped and remain consistently excellent.


Trapz 13th

Very good customer service, I think her name was sophie very polite and helped with what i needed.


Stephen Horne

Now with 24/7 dispensing medication service


Tristan Findley

The best little pharmacy in the area! Run by some very lovely people who are very kind and understanding, and always ready to give you a little bit of sympathy if you're under the weather, as well as recommend things for you to help you feel better!


Happ Sandhu

Great community Pharmacy with friendly and knowledgeable team ready to help! Love the new tech!


Aryan Dass

Great pharmacy, has everything you need, great customer service, friendly faces and very reliable.


Mike Bowen

Absolutely brilliant place always willing to make time to talk and assist in any way they can.


Paul Williamson

Always polite and helpful a pleasure to deal with regards Paul Williamson


Harry Samuel Calver

They all ways ggo that extra mile to help there customers 


Andrew Gardner

Always fast friendly efficient service. Thank you.


Karen Turner

Great pharmacy helpful kind and very competent


John Brereton

Very nice staff


Andy Lonnen

Very polite and helpful. Thanks!


JJ Lake

Always friendly and helpful.


Indi Gill

Fast and efficient service


Sya Dhoman

Very friendly staff


Sattie Dass

If you're looking for a pharmacy that truly cares about its customers, look no further than North Camp Pharmacy. I have been a loyal customer for 10 years now, and I am continually impressed by the level of service and care that the staff provides.

Graham Wishart

Attended for flu and covid vaccinations. Very impressed with smart pharmacy. Efficient delivery of vaccinations 100% on time, no waiting. Excellent

Abdulrasheed Maryam

I've been here for a couple of times and the customer service I always received was top- notch.

Green Tree

I have been getting my prescriptions from North camp pharmacy for about 3 months.
Teresa and Jorga are very helpful & cheerful always Treating me with dignity and respect.
The pharmacy is very professional & clean.
Teresa took time to ask me if my medication is working,she was very interested in my welfare,my life has improved so much since I take my meds
Thank you North camp for your
Support
Kindest regards Al

Sue Levett

Prescriptions ready very quickly. I use the PS24 collection box.such a good idea!


Anna Berry-Martin

Everyone in this pharmacy are so professional and caring. Always so helpful and available to give advice if needed. Feel very lucky we have North Camp pharmacy in our area.


George Cato

YOU ARE ARE LIFE LINE THANK YOU
NORTH CAMP PHARMACY
GEORGE CATO


Terence Davison

I have always found the staff here, from the pharmacists down to young trainees on the tills, to be pleasant and patient. I like getting a txt to tell me when my scripts are ready for pick up.

Jennifer Elkins

I don’t often write reviews but wanted to share my experience of this pharmacy having read the mixture of reviews on Google.
I have been using their services regularly for over 10 years now and cannot fault them.

Sally Vokes

I visited the pharmacy today with a friend who was collecting their prescription. The service was wonderful, the lady behind the counter was very friendly and helpful and the medication was ready when they said it would be.

Hayley Cooper

They helped me when I was in need today. Would have had to wait 24 hours for some medication I’d run out of but I wasn’t coping well without it and the kind lady behind the counter turned it around for me in 15 mins despite them being incredibly busy. I am so grateful.

Aidan O'Keeffe

Dropped in here due to all the issues with Lloyds in Ash. I also gave up waiting at Boots at Farnborough Gate before trying here... The North Camp Pharmacy was small, but quiet and had everything we needed. Service with a smile too.

Julian Chapman

Hard working and really make an effort,
Just been in again and as usual are working really hard, they are sooo busy, they do a great job thank you
Phoned this morning and lady was very helpful. Popped in and again great service thank you

Clare Martin

Kind and helpful and very efficient at obtaining information and prescription for GP and leading on the liaison with said GP regarding lifelong repeat prescription and payment exemption.


Armaan Dass

I’ve been to many pharmacies in and around this area and I have to say this is one of a kind. Very modern and aesthetically pleasing can’t wait to see the finished refit, it’s safe to say you’ll be seeing me more often :)
We are proud to serve our community with top-notch pharmaceutical services and personalised care. Your health and well-being are our top priorities.
Premises GPhC No: 9012000
Superintendent Pharmacist: Amandeep Kaur Gill Sherwani (GPhC No. 2061813)
Company Reg: 05477711
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