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Help and support for people with dementia

A dementia diagnosis can come as a shock to the person with the condition and those around them. However, there are sources of help and support for everyone involved.

Your care plan

Following a diagnosis of dementia, you should have a care plan. This should set out what sort of care you, and people who care for you, might need. It's not the same as a needs assessment.

Your care plan should include:

  • how you can keep doing the things that are important to you for as long as possible
  • information about services that can help you and how to access them
  • any health conditions you have that need regular monitoring
  • the name of a health or social care person who will coordinate the different kinds of support you may need

Your care plan should be reviewed at least once a year.

Local services can help you develop a care plan. These services could include a memory assessment service, your local council and a GP. It can be different local services in different parts of the country.

GOV.UK has more information about what to expect after a diagnosis of dementia

Getting a needs assessment

If you find you need help to manage everyday tasks like washing, dressing or cooking, it's advisable to get a needs assessment from the social services department of your local council.

Ideally, this assessment should take place face to face. It's a good idea to have a relative or friend with you if you're not confident explaining your situation. They can also take notes for you.

If the needs assessment identifies you need help, such as a carer to help with personal care (washing and dressing), meals delivered to your home (meals on wheels), or a personal alarm, you'll then have a financial assessment (means test) to see how much you'll contribute to the cost of your care.

Find out more about getting a care needs assessment

If you're caring for someone with dementia, you may also be eligible for Carer's Allowance and support from your local council. Before you receive any help from your local council, you should ask for a carer's assessment.

Find out how to get a carer's assessment

If a person with dementia has care needs that relate mainly to their health, they may qualify for free NHS continuing care, which will be assessed by NHS staff.

Find out more about NHS continuing healthcare

Care options for people with dementia
Living in your own home

Many people with mild-to-moderate dementia are able to stay in their own home and live well if they have adequate support. Being in familiar surroundings can help people cope better with their condition.

Further information:

Moving into a care home

As the symptoms of dementia will get worse over time, many people eventually require support in a care home. Depending on their needs, this could be a residential care home or a nursing home that offers services for people with dementia.

If you've been caring for a partner or relative with dementia, this can be a difficult decision to take. Talk through your concerns with friends and family.

Remember that you will still be involved in the care and support of the person with dementia after they move to a care home. You may be able to arrange a trial period in a care home for the person you care for.

Your local council will have to carry out another needs assessment to confirm the need to go into a care home and a financial assessment to decide how much the person will have to pay towards their care home fees.

Find out about choosing the right care home on the Independent Age website

Residential and nursing homes are inspected by the Care Quality Commission (CQC). You can read their reports of care homes in England.

Charities for people with dementia

There are several dementia charities that offer advice and support.

One of the main dementia charities is Alzheimer's Society. Its website has information on all conditions that cause dementia, not just Alzheimer's disease.

It also has information and advice about living with dementia and finding help and support near you.

Alzheimer's Society runs the Dementia Support Line on 0333 150 3456, which provides information and advice about dementia.

Dementia UK is a specialised dementia nursing charity that supports people with dementia and their families.

It runs a free helpline for carers, people with dementia, and health and social care professionals.

To talk to a specialist dementia nurse, call the Admiral Nurse Dementia Helpline on 0800 888 6678 or email helpline@dementiauk.org.

Alzheimer's Research UK carries out dementia research but also answers questions about dementia and dementia research, including how you and your family and friends can get involved. The charity's helpline is 0300 111 5 111 and can provide help and guidance.

Age UK has advice on a range of topics, including advance care planning, benefits and choosing a care home, as well as information on local activities and services for those with dementia. It runs a free Age UK Advice Line on 0800 055 6112.

The Carers Trust provides information and advice on its website for carers, including how to get support for yourself.

Carers UK is a national charity for carers, providing information and advice from benefits to practical support.

Join a forum

Online forums are a good way to share your experiences of living with dementia or caring for someone with dementia, as well as reading what others are going through.

Dementia Support Forum is the Alzheimer's Society's forum. It has people with dementia sharing their information and advice, and supporting each other.

Carers can also turn to online communities on the Carers UK forum.

Reading about dementia

Reading Well offers support for people with dementia, their relatives and carers, or for those who would just like to find out more about the condition.

GPs and other healthcare professionals can recommend titles from a list of books about dementia. The books are available for anyone to borrow free from their local library.

Find out more about the Reading Well for dementia

Get dementia information emails

Sign up to the NHS website Dementia Information Service, which can help guide you through the often difficult time after a dementia diagnosis.

You'll receive a weekly email for 6 weeks, each one covering a different need-to-know topic.

Find out more about the Dementia Information Service.

Last Reviewed
28 January 2025
NHS websiteNHS website

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Donna Seymour

Lovely little pharmacy ( looking forward to seeing the end result of recent work they’ve been having done).
Definitely a godsend during the pandemic for me and ever since.


Vicky Callan

Lovely helpful staff and being that I am a frequent flyer they address me by my first name which is a nice little touch.
Best Pharmacy in Farnborough.
Highly reccomend


Bali Gill

I have been going to the pharmacy for many years now, the service is incredibly efficient, all the staff are knowledgeable and very professional. Year on year the standards have not dropped and remain consistently excellent.


Trapz 13th

Very good customer service, I think her name was sophie very polite and helped with what i needed.


Stephen Horne

Now with 24/7 dispensing medication service


Tristan Findley

The best little pharmacy in the area! Run by some very lovely people who are very kind and understanding, and always ready to give you a little bit of sympathy if you're under the weather, as well as recommend things for you to help you feel better!


Happ Sandhu

Great community Pharmacy with friendly and knowledgeable team ready to help! Love the new tech!


Aryan Dass

Great pharmacy, has everything you need, great customer service, friendly faces and very reliable.


Mike Bowen

Absolutely brilliant place always willing to make time to talk and assist in any way they can.


Paul Williamson

Always polite and helpful a pleasure to deal with regards Paul Williamson


Harry Samuel Calver

They all ways ggo that extra mile to help there customers 


Andrew Gardner

Always fast friendly efficient service. Thank you.


Karen Turner

Great pharmacy helpful kind and very competent


John Brereton

Very nice staff


Andy Lonnen

Very polite and helpful. Thanks!


JJ Lake

Always friendly and helpful.


Indi Gill

Fast and efficient service


Sya Dhoman

Very friendly staff


Sattie Dass

If you're looking for a pharmacy that truly cares about its customers, look no further than North Camp Pharmacy. I have been a loyal customer for 10 years now, and I am continually impressed by the level of service and care that the staff provides.

Graham Wishart

Attended for flu and covid vaccinations. Very impressed with smart pharmacy. Efficient delivery of vaccinations 100% on time, no waiting. Excellent

Abdulrasheed Maryam

I've been here for a couple of times and the customer service I always received was top- notch.

Green Tree

I have been getting my prescriptions from North camp pharmacy for about 3 months.
Teresa and Jorga are very helpful & cheerful always Treating me with dignity and respect.
The pharmacy is very professional & clean.
Teresa took time to ask me if my medication is working,she was very interested in my welfare,my life has improved so much since I take my meds
Thank you North camp for your
Support
Kindest regards Al

Sue Levett

Prescriptions ready very quickly. I use the PS24 collection box.such a good idea!


Anna Berry-Martin

Everyone in this pharmacy are so professional and caring. Always so helpful and available to give advice if needed. Feel very lucky we have North Camp pharmacy in our area.


George Cato

YOU ARE ARE LIFE LINE THANK YOU
NORTH CAMP PHARMACY
GEORGE CATO


Terence Davison

I have always found the staff here, from the pharmacists down to young trainees on the tills, to be pleasant and patient. I like getting a txt to tell me when my scripts are ready for pick up.

Jennifer Elkins

I don’t often write reviews but wanted to share my experience of this pharmacy having read the mixture of reviews on Google.
I have been using their services regularly for over 10 years now and cannot fault them.

Sally Vokes

I visited the pharmacy today with a friend who was collecting their prescription. The service was wonderful, the lady behind the counter was very friendly and helpful and the medication was ready when they said it would be.

Hayley Cooper

They helped me when I was in need today. Would have had to wait 24 hours for some medication I’d run out of but I wasn’t coping well without it and the kind lady behind the counter turned it around for me in 15 mins despite them being incredibly busy. I am so grateful.

Aidan O'Keeffe

Dropped in here due to all the issues with Lloyds in Ash. I also gave up waiting at Boots at Farnborough Gate before trying here... The North Camp Pharmacy was small, but quiet and had everything we needed. Service with a smile too.

Julian Chapman

Hard working and really make an effort,
Just been in again and as usual are working really hard, they are sooo busy, they do a great job thank you
Phoned this morning and lady was very helpful. Popped in and again great service thank you

Clare Martin

Kind and helpful and very efficient at obtaining information and prescription for GP and leading on the liaison with said GP regarding lifelong repeat prescription and payment exemption.


Armaan Dass

I’ve been to many pharmacies in and around this area and I have to say this is one of a kind. Very modern and aesthetically pleasing can’t wait to see the finished refit, it’s safe to say you’ll be seeing me more often :)
We are proud to serve our community with top-notch pharmaceutical services and personalised care. Your health and well-being are our top priorities.
Premises GPhC No: 9012000
Superintendent Pharmacist: Amandeep Kaur Gill Sherwani (GPhC No. 2061813)
Company Reg: 05477711
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