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Assessing capacity

All adults are presumed to have sufficient capacity to decide on their own medical treatment, unless there's significant evidence to suggest otherwise.

What is capacity?

Capacity means the ability to use and understand information to make a decision, and communicate any decision made.

A person lacks capacity if their mind is impaired or disturbed in some way, which means they're unable to make a decision at that time.

Examples of how a person's brain or mind may be impaired include:

Someone with such an impairment is thought to be unable to make a decision if they cannot:

  • understand information about the decision
  • remember that information
  • use that information to make a decision
  • communicate their decision by talking, using sign language or any other means
How capacity is assessed

As capacity can sometimes change over time, it should be assessed at the time that consent is required.

This will usually be done by an appropriately trained and experienced healthcare professional who's either:

  • recommending the treatment or investigation
  • involved in carrying it out

If the healthcare professional feels you have the capacity to give your consent, your decision will be accepted and your wishes will continue to be respected, even if you lose capacity at a later stage.

If the healthcare professional feels you do not currently have the capacity to give consent and you have not made an advance decision or formally appointed anyone to make decisions for you, they'll need to carefully consider what's in your best interests before making a decision.

Respecting personal beliefs

If someone makes a decision about treatment that other people would consider to be irrational, it does not necessarily mean they have a lack of capacity, as long as they understand the reality of their situation.

For example, a person who refuses to have a blood transfusion because it's against their religious beliefs would not be thought to lack capacity.

They still understand the reality of their situation and the consequences of their actions.

But someone with anorexia who's severely malnourished and rejects treatment because they refuse to accept there's anything wrong with them would be considered incapable.

This is because they're regarded as not fully understanding the reality of their situation or their consequences.

Determining a person's best interests

If an adult lacks the capacity to give consent, a decision about whether to go ahead with the treatment will need to be made by the healthcare professionals treating them.

To make a decision, the person's best interests must be considered.

There are many important elements involved in trying to determine what a person's best interests are.

These include:

  • considering whether it's safe to wait until the person can give consent if it's likely they could regain capacity at a later stage
  • involving the person in the decision as much as possible
  • trying to identify any issues the person would take into account if they were making the decision themselves, including religious or moral beliefs – these would be based on views the person expressed previously, as well as any insight close relatives or friends can offer

If a person is felt to lack capacity and there's nobody suitable to help make decisions about medical treatment, such as family members or friends, an independent mental capacity advocate (IMCA) must be consulted.

Involving the Court of Protection

In situations where there's serious doubt or dispute about what's in an incapacitated person's best interests, healthcare professionals can refer the case to the Court of Protection for a ruling.

This is the legal body that oversees the operation of the Mental Capacity Act (2005).

Situations that must always be referred to the courts include:

  • sterilisation for contraceptive purposes
  • donation of organs or regenerative tissue, such as bone marrow
  • withdrawal of nutrition and hydration from a person who's in a permanent vegetative state or minimally conscious state
Changes in capacity

A person's capacity to consent can change. For example, they may have the capacity to make some decisions but not others, or their capacity may come and go.

In some cases, people can be considered capable of deciding some aspects of their treatment but not others.

For example, a person with severe learning difficulties may be capable of deciding on their day-to-day treatment, but incapable of understanding the complexities of their long-term treatment.

Some people with certain health conditions may have periods when they're capable and periods when they're incapable.

For example, a person with schizophrenia may have psychotic episodes when they cannot distinguish between reality and fantasy, during which they may not be capable of making certain decisions.

A person's capacity can also be temporarily affected by:

  • shock
  • panic
  • extreme tiredness (fatigue)
  • medication
Advance decisions and power of attorney

If a person knows their capacity to consent may be affected in the future, they can choose to draw up a legally binding advance decision, also known as a living will.

This sets out the procedures and treatments that a person refuses to undergo.

You can also choose to formally arrange for someone, often a close family member, to have lasting power of attorney (LPA) if you wish to anticipate your loss of capacity to make important decisions at a later stage.

Someone with LPA can make decisions about your health on your behalf, although you can choose to specify in advance certain treatments you'd like them to refuse.

Last Reviewed
17 December 2024
NHS websiteNHS website

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Graham Wishart

Attended for flu and covid vaccinations. Very impressed with smart pharmacy. Efficient delivery of vaccinations 100% on time, no waiting. Excellent

Abdulrasheed Maryam

I've been here for a couple of times and the customer service I always received was top- notch.

Green Tree

I have been getting my prescriptions from North camp pharmacy for about 3 months.
Teresa and Jorga are very helpful & cheerful always Treating me with dignity and respect.
The pharmacy is very professional & clean.
Teresa took time to ask me if my medication is working,she was very interested in my welfare,my life has improved so much since I take my meds
Thank you North camp for your
Support
Kindest regards Al

Sue Levett

Prescriptions ready very quickly. I use the PS24 collection box.such a good idea!


Anna Berry-Martin

Everyone in this pharmacy are so professional and caring. Always so helpful and available to give advice if needed. Feel very lucky we have North Camp pharmacy in our area.


George Cato

YOU ARE ARE LIFE LINE THANK YOU
NORTH CAMP PHARMACY
GEORGE CATO


Terence Davison

I have always found the staff here, from the pharmacists down to young trainees on the tills, to be pleasant and patient. I like getting a txt to tell me when my scripts are ready for pick up.

Jennifer Elkins

I don’t often write reviews but wanted to share my experience of this pharmacy having read the mixture of reviews on Google.
I have been using their services regularly for over 10 years now and cannot fault them.

Sally Vokes

I visited the pharmacy today with a friend who was collecting their prescription. The service was wonderful, the lady behind the counter was very friendly and helpful and the medication was ready when they said it would be.

Hayley Cooper

They helped me when I was in need today. Would have had to wait 24 hours for some medication I’d run out of but I wasn’t coping well without it and the kind lady behind the counter turned it around for me in 15 mins despite them being incredibly busy. I am so grateful.

Aidan O'Keeffe

Dropped in here due to all the issues with Lloyds in Ash. I also gave up waiting at Boots at Farnborough Gate before trying here... The North Camp Pharmacy was small, but quiet and had everything we needed. Service with a smile too.

Julian Chapman

Hard working and really make an effort,
Just been in again and as usual are working really hard, they are sooo busy, they do a great job thank you
Phoned this morning and lady was very helpful. Popped in and again great service thank you

Clare Martin

Kind and helpful and very efficient at obtaining information and prescription for GP and leading on the liaison with said GP regarding lifelong repeat prescription and payment exemption.


Armaan Dass

I’ve been to many pharmacies in and around this area and I have to say this is one of a kind. Very modern and aesthetically pleasing can’t wait to see the finished refit, it’s safe to say you’ll be seeing me more often :)


Bali Gill

I have been going to the pharmacy for many years now, the service is incredibly efficient, all the staff are knowledgeable and very professional. Year on year the standards have not dropped and remain consistently excellent.


Donna Seymour

Lovely little pharmacy ( looking forward to seeing the end result of recent work they’ve been having done).
Definitely a godsend during the pandemic for me and ever since.


Vicky Callan

Lovely helpful staff and being that I am a frequent flyer they address me by my first name which is a nice little touch.
Best Pharmacy in Farnborough.
Highly reccomend


Trapz 13th

Very good customer service, I think her name was sophie very polite and helped with what i needed.


Stephen Horne

Now with 24/7 dispensing medication service


Tristan Findley

The best little pharmacy in the area! Run by some very lovely people who are very kind and understanding, and always ready to give you a little bit of sympathy if you're under the weather, as well as recommend things for you to help you feel better!


Happ Sandhu

Great community Pharmacy with friendly and knowledgeable team ready to help! Love the new tech!


Aryan Dass

Great pharmacy, has everything you need, great customer service, friendly faces and very reliable.


Mike Bowen

Absolutely brilliant place always willing to make time to talk and assist in any way they can.


Paul Williamson

Always polite and helpful a pleasure to deal with regards Paul Williamson


Harry Samuel Calver

They all ways ggo that extra mile to help there customers 


Andrew Gardner

Always fast friendly efficient service. Thank you.


Karen Turner

Great pharmacy helpful kind and very competent


John Brereton

Very nice staff


Andy Lonnen

Very polite and helpful. Thanks!


JJ Lake

Always friendly and helpful.


Indi Gill

Fast and efficient service


Sya Dhoman

Very friendly staff


Sattie Dass

If you're looking for a pharmacy that truly cares about its customers, look no further than North Camp Pharmacy. I have been a loyal customer for 10 years now, and I am continually impressed by the level of service and care that the staff provides.
We are proud to serve our community with top-notch pharmaceutical services and personalised care. Your health and well-being are our top priorities.
Premises GPhC No: 9012000
Superintendent Pharmacist: Amandeep Kaur Gill Sherwani (GPhC No. 2061813)
Company Reg: 05477711
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