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Cervical spondylosis

Cervical spondylosis is a common condition that can cause neck and shoulder pain, often in people over 40. A GP should check more serious cases affecting the spine.

Symptoms of cervical spondylosis

Symptoms of cervical spondylosis include:

  • neck and shoulder pain or stiffness that can come and go
  • headaches that often start at the back of the neck

Cervical spondylosis is a normal part of ageing and many people do not have any symptoms.

How to ease cervical spondylosis symptoms

There are things you can do to help ease neck pain caused by cervical spondylosis.

Do

  • try gentle neck exercises

  • improve your posture

  • take painkillers, like paracetamol and ibuprofen, to ease any pain and stiffness

A pharmacist can help with cervical spondylosis

A pharmacist may be able to recommend stronger painkillers if you need them.

See a GP if you have:

  • neck pain or stiffness that does not go away after a few weeks
  • neck pain that is worse when you move
Information:

Refer yourself for back or joint help 

In many areas you may be able to get help, such as physiotherapy, from NHS community musculoskeletal (MSK) services without needing a referral from a GP.

Get NHS help for back or joint problems

Ask for an urgent GP appointment or get help from NHS 111 if you have:

  • you have severe neck pain that starts suddenly, or pain that is getting worse quickly
  • heaviness or weakness in your arms or legs
  • pins and needles in an arm, as well as pain in your neck or arm
  • pain between your shoulder blades

You can call 111 or get help from 111 online

Call 999 if you have any of these:

  • new problems walking
  • loss of bladder or bowel control
  • sudden lack of co-ordination – for example, with tasks like buttoning a shirt
  • somebody's face droops on 1 side (the mouth or eye may have drooped)
  • a person cannot lift up both arms and keep them there
  • a person has difficulty speaking (speech may be slurred or garbled)

These can be signs of a medical emergency.

What happens at your appointment

A health professional will examine your neck and shoulders if they think you may have cervical spondylosis.

They may also test your reflexes and watch you walk.

Depending on your symptoms you may be sent for other tests such as X-rays or scans.

Treatment for cervical spondylosis

Treatment for cervical spondylosis depends on how bad your symptoms are.

You may be given you more exercises to do and be recommended to carry out your usual activities as much as possible.

You may also be prescribed a muscle relaxant or other medicine if the pain has been coming and going for a long time (chronic pain).

It usually takes a few weeks for treatment to work, although the pain and stiffness can come back.

Surgery is only considered if:

  • a nerve is being pinched by a slipped disc or bone (cervical radiculopathy)
  • there's a problem with your spinal cord (cervical myelopathy)

Surgery is not always a cure but it may stop your symptoms getting worse.

Physiotherapy for cervical spondylosis

If your symptoms do not improve in a few weeks you may need physiotherapy.

Waiting times for physiotherapy on the NHS can be long.

You can also get physiotherapy privately.

Causes of cervical spondylosis

Many people over 40 get cervical spondylosis as part of getting older.

It happens when ageing causes wear and tear to bones in the spine and the soft cushions of tissue (discs) in the neck.

You may also be more likely to get cervical spondylosis at any age if:

  • you have previously had a neck injury
  • you have a family history of the condition
Last Reviewed
15 April 2026
NHS websiteNHS website

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I have been getting my prescriptions from North camp pharmacy for about 3 months.
Teresa and Jorga are very helpful & cheerful always Treating me with dignity and respect.
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Teresa took time to ask me if my medication is working,she was very interested in my welfare,my life has improved so much since I take my meds
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Support
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Superintendent Pharmacist: Amandeep Kaur Gill Sherwani (GPhC No. 2061813)
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